diff --git a/lib/socket/socket.react.js b/lib/socket/socket.react.js
--- a/lib/socket/socket.react.js
+++ b/lib/socket/socket.react.js
@@ -15,7 +15,6 @@
 import UpdateHandler from './update-handler.react.js';
 import { updateActivityActionTypes } from '../actions/activity-actions.js';
 import { updateLastCommunicatedPlatformDetailsActionType } from '../actions/device-actions.js';
-import { logOutActionTypes } from '../actions/user-actions.js';
 import { unsupervisedBackgroundActionType } from '../reducers/lifecycle-state-reducer.js';
 import {
   pingFrequency,
@@ -23,10 +22,7 @@
   clientRequestVisualTimeout,
   clientRequestSocketTimeout,
 } from '../shared/timeouts.js';
-import {
-  logInActionSources,
-  type LogOutResult,
-} from '../types/account-types.js';
+import { logInActionSources } from '../types/account-types.js';
 import type { CompressedData } from '../types/compression-types.js';
 import { type PlatformDetails } from '../types/device-types.js';
 import type { CalendarQuery } from '../types/entry-types.js';
@@ -42,6 +38,7 @@
   type SessionIdentification,
   type PreRequestUserState,
 } from '../types/session-types.js';
+import { setConnectionIssueActionType } from '../types/socket-types.js';
 import {
   clientSocketMessageTypes,
   type ClientClientSocketMessage,
@@ -111,7 +108,6 @@
   +dispatch: Dispatch,
   +dispatchActionPromise: DispatchActionPromise,
   // async functions that hit server APIs
-  +logOut: () => Promise<LogOutResult>,
   +socketCrashLoopRecovery?: () => Promise<void>,
   // keyserver olm sessions specific props
   +getInitialNotificationsEncryptedMessage?: () => Promise<string>,
@@ -693,10 +689,13 @@
           await this.props.socketCrashLoopRecovery();
         } catch (error) {
           console.log(error);
-          void this.props.dispatchActionPromise(
-            logOutActionTypes,
-            this.props.logOut(),
-          );
+          this.props.dispatch({
+            type: setConnectionIssueActionType,
+            payload: {
+              keyserverID: ashoatKeyserverID,
+              connectionIssue: 'policy_acknowledgement_socket_crash_loop',
+            },
+          });
         }
         return;
       }
@@ -715,10 +714,13 @@
         (e instanceof ServerError && e.message !== 'unknown_error')
       ) {
         if (e.message === 'not_logged_in') {
-          void this.props.dispatchActionPromise(
-            logOutActionTypes,
-            this.props.logOut(),
-          );
+          this.props.dispatch({
+            type: setConnectionIssueActionType,
+            payload: {
+              keyserverID: ashoatKeyserverID,
+              connectionIssue: 'not_logged_in_error',
+            },
+          });
         } else if (this.socket) {
           this.socket.close();
         }
diff --git a/native/socket.react.js b/native/socket.react.js
--- a/native/socket.react.js
+++ b/native/socket.react.js
@@ -3,7 +3,6 @@
 import invariant from 'invariant';
 import * as React from 'react';
 
-import { useLogOut, logOutActionTypes } from 'lib/actions/user-actions.js';
 import { preRequestUserStateForSingleKeyserverSelector } from 'lib/selectors/account-selectors.js';
 import {
   cookieSelector,
@@ -16,6 +15,7 @@
 import { useInitialNotificationsEncryptedMessage } from 'lib/shared/crypto-utils.js';
 import Socket, { type BaseSocketProps } from 'lib/socket/socket.react.js';
 import { logInActionSources } from 'lib/types/account-types.js';
+import { setConnectionIssueActionType } from 'lib/types/socket-types.js';
 import {
   useDispatchActionPromise,
   fetchNewCookieFromNativeCredentials,
@@ -114,11 +114,16 @@
 
     const dispatch = useDispatch();
     const dispatchActionPromise = useDispatchActionPromise();
-    const callLogOut = useLogOut();
 
     const socketCrashLoopRecovery = React.useCallback(async () => {
       if (!accountHasPassword(currentUserInfo)) {
-        void dispatchActionPromise(logOutActionTypes, callLogOut());
+        void dispatch({
+          type: setConnectionIssueActionType,
+          payload: {
+            keyserverID: ashoatKeyserverID,
+            connectionIssue: 'policy_acknowledgement_socket_crash_loop',
+          },
+        });
         Alert.alert(
           'Log in needed',
           'After acknowledging the policies, we need you to log in to your account again',
@@ -136,11 +141,9 @@
         getInitialNotificationsEncryptedMessage,
       );
     }, [
-      callLogOut,
       cookie,
       currentUserInfo,
       dispatch,
-      dispatchActionPromise,
       urlPrefix,
       getInitialNotificationsEncryptedMessage,
     ]);
@@ -163,7 +166,6 @@
         preRequestUserState={preRequestUserState}
         dispatch={dispatch}
         dispatchActionPromise={dispatchActionPromise}
-        logOut={callLogOut}
         noDataAfterPolicyAcknowledgment={noDataAfterPolicyAcknowledgment}
         socketCrashLoopRecovery={socketCrashLoopRecovery}
         getInitialNotificationsEncryptedMessage={
diff --git a/web/socket.react.js b/web/socket.react.js
--- a/web/socket.react.js
+++ b/web/socket.react.js
@@ -3,7 +3,6 @@
 import invariant from 'invariant';
 import * as React from 'react';
 
-import { useLogOut } from 'lib/actions/user-actions.js';
 import { preRequestUserStateForSingleKeyserverSelector } from 'lib/selectors/account-selectors.js';
 import {
   cookieSelector,
@@ -97,7 +96,6 @@
 
     const dispatch = useDispatch();
     const dispatchActionPromise = useDispatchActionPromise();
-    const callLogOut = useLogOut();
 
     const lastCommunicatedPlatformDetails = useSelector(
       lastCommunicatedPlatformDetailsSelector(ashoatKeyserverID),
@@ -121,7 +119,6 @@
         preRequestUserState={preRequestUserState}
         dispatch={dispatch}
         dispatchActionPromise={dispatchActionPromise}
-        logOut={callLogOut}
         lastCommunicatedPlatformDetails={lastCommunicatedPlatformDetails}
         decompressSocketMessage={decompressMessage}
       />