diff --git a/lib/reducers/report-store-reducer.js b/lib/reducers/report-store-reducer.js
--- a/lib/reducers/report-store-reducer.js
+++ b/lib/reducers/report-store-reducer.js
@@ -29,6 +29,7 @@
 } from '../types/report-types.js';
 import { isDev } from '../utils/dev-utils.js';
 import { isReportEnabled } from '../utils/report-utils.js';
+import { usingCommServicesAccessToken } from '../utils/services-utils.js';
 
 export const updateReportsEnabledActionType = 'UPDATE_REPORTS_ENABLED';
 
@@ -73,12 +74,7 @@
       },
       reportStoreOperations,
     };
-  } else if (
-    action.type === logOutActionTypes.success ||
-    action.type === deleteKeyserverAccountActionTypes.success ||
-    (action.type === setNewSessionActionType &&
-      action.payload.sessionChange.cookieInvalidated)
-  ) {
+  } else if (action.type === logOutActionTypes.success) {
     return {
       reportStore: {
         queuedReports: [],
@@ -88,6 +84,22 @@
       },
       reportStoreOperations: [{ type: 'remove_all_reports' }],
     };
+  } else if (
+    action.type === deleteKeyserverAccountActionTypes.success ||
+    (action.type === setNewSessionActionType &&
+      action.payload.sessionChange.cookieInvalidated)
+  ) {
+    if (!usingCommServicesAccessToken) {
+      return {
+        reportStore: {
+          queuedReports: [],
+          enabledReports: isDev
+            ? defaultDevEnabledReports
+            : defaultEnabledReports,
+        },
+        reportStoreOperations: [{ type: 'remove_all_reports' }],
+      };
+    }
   } else if (
     action.type === logInActionTypes.success ||
     action.type === siweAuthActionTypes.success