diff --git a/lib/keyserver-conn/keyserver-connection-handler.js b/lib/keyserver-conn/keyserver-connection-handler.js
--- a/lib/keyserver-conn/keyserver-connection-handler.js
+++ b/lib/keyserver-conn/keyserver-connection-handler.js
@@ -158,6 +158,10 @@
         callSingleKeyserverEndpoint: CallSingleKeyserverEndpoint,
         innerCallKeyserverEndpoint: CallKeyserverEndpoint,
       ) => {
+        showAlertToStaff(
+          'Performing session recovery',
+          `source=${recoveryActionSource}`,
+        );
         if (usingCommServicesAccessToken) {
           try {
             await rawKeyserverAuth({
@@ -189,6 +193,7 @@
         );
       },
     [
+      showAlertToStaff,
       rawKeyserverAuth,
       resolveKeyserverSessionInvalidationUsingNativeCredentials,
       dispatchActionPromise,