diff --git a/web/chat/chat-message-list-container.react.js b/web/chat/chat-message-list-container.react.js
--- a/web/chat/chat-message-list-container.react.js
+++ b/web/chat/chat-message-list-container.react.js
@@ -52,6 +52,21 @@
       threadType: threadTypes.PRIVATE,
     }),
   );
+
+  const newThreadID = 'pending/new_thread';
+  const pendingNewThread = React.useMemo(
+    () => ({
+      ...createPendingThread({
+        viewerID,
+        threadType: threadTypes.PRIVATE,
+      }),
+      id: newThreadID,
+      uiName: 'New thread',
+      community: null,
+    }),
+    [viewerID],
+  );
+
   const existingThreadInfoFinderForCreatingThread = useExistingThreadInfoFinder(
     pendingPrivateThread.current,
   );
@@ -68,6 +83,10 @@
   const existingThreadInfoFinder = useExistingThreadInfoFinder(baseThreadInfo);
   const threadInfo = React.useMemo(() => {
     if (isChatCreation) {
+      if (userInfoInputArray.length === 0) {
+        return pendingNewThread;
+      }
+
       return existingThreadInfoFinderForCreatingThread({
         searching: true,
         userInfoInputArray,
@@ -83,6 +102,7 @@
     existingThreadInfoFinderForCreatingThread,
     isChatCreation,
     userInfoInputArray,
+    pendingNewThread,
   ]);
   invariant(threadInfo, 'ThreadInfo should be set');