diff --git a/lib/tunnelbroker/use-peer-to-peer-message-handler.js b/lib/tunnelbroker/use-peer-to-peer-message-handler.js
--- a/lib/tunnelbroker/use-peer-to-peer-message-handler.js
+++ b/lib/tunnelbroker/use-peer-to-peer-message-handler.js
@@ -227,6 +227,11 @@
               `${senderDeviceID}: No keys for the device, ` +
               `session version: ${sessionVersion}`,
           );
+          showAlertToStaff(
+            'Error creating inbound session with device ',
+            `${senderDeviceID}: No keys for the device, ` +
+              `session version: ${sessionVersion}`,
+          );
           return;
         }