diff --git a/lib/tunnelbroker/use-peer-to-peer-message-handler.js b/lib/tunnelbroker/use-peer-to-peer-message-handler.js
index d5c22af12..26b8b119e 100644
--- a/lib/tunnelbroker/use-peer-to-peer-message-handler.js
+++ b/lib/tunnelbroker/use-peer-to-peer-message-handler.js
@@ -1,439 +1,452 @@
 // @flow
 
 import invariant from 'invariant';
 import _isEqual from 'lodash/fp/isEqual.js';
 import * as React from 'react';
 import uuid from 'uuid';
 
 import { useResendPeerToPeerMessages } from './use-resend-peer-to-peer-messages.js';
 import { removePeerUsersActionType } from '../actions/aux-user-actions.js';
 import { invalidateTunnelbrokerDeviceTokenActionType } from '../actions/tunnelbroker-actions.js';
 import { logOutActionTypes, useLogOut } from '../actions/user-actions.js';
 import { usePeerOlmSessionsCreatorContext } from '../components/peer-olm-session-creator-provider.react.js';
 import {
   useBroadcastDeviceListUpdates,
   useBroadcastAccountDeletion,
   useGetAndUpdateDeviceListsForUsers,
 } from '../hooks/peer-list-hooks.js';
 import {
   getAllPeerDevices,
   getForeignPeerDeviceIDs,
 } from '../selectors/user-selectors.js';
 import {
   verifyAndGetDeviceList,
   removeDeviceFromDeviceList,
 } from '../shared/device-list-utils.js';
 import { dmOperationSpecificationTypes } from '../shared/dm-ops/dm-op-utils.js';
 import { useProcessDMOperation } from '../shared/dm-ops/process-dm-ops.js';
 import { IdentityClientContext } from '../shared/identity-client-context.js';
+import { useStaffAlert } from '../shared/staff-utils.js';
 import type { DeviceOlmInboundKeys } from '../types/identity-service-types.js';
 import {
   peerToPeerMessageTypes,
   type PeerToPeerMessage,
   type SenderInfo,
 } from '../types/tunnelbroker/peer-to-peer-message-types.js';
 import {
   userActionsP2PMessageTypes,
   userActionP2PMessageValidator,
   type UserActionP2PMessage,
 } from '../types/tunnelbroker/user-actions-peer-to-peer-message-types.js';
 import { updateTypes } from '../types/update-types-enum.js';
 import type { AccountDeletionUpdateInfo } from '../types/update-types.js';
 import { getConfig } from '../utils/config.js';
 import { getContentSigningKey } from '../utils/crypto-utils.js';
 import { getMessageForException } from '../utils/errors.js';
 import {
   hasHigherDeviceID,
   OLM_ERROR_FLAG,
   olmSessionErrors,
 } from '../utils/olm-utils.js';
 import { getClientMessageIDFromTunnelbrokerMessageID } from '../utils/peer-to-peer-communication-utils.js';
 import { useDispatchActionPromise } from '../utils/redux-promise-utils.js';
 import { useDispatch, useSelector } from '../utils/redux-utils.js';
 
 // When logout is requested by primary device, logging out of Identity Service
 // is already handled by the primary device
 const primaryRequestLogoutOptions = Object.freeze({ skipIdentityLogOut: true });
 
 // When re-broadcasting, we want to do it only to foreign peers
 // to avoid a vicious circle of deletion messages sent by own devices.
 const accountDeletionBroadcastOptions = Object.freeze({
   includeOwnDevices: false,
 });
 
 // handles `peerToPeerMessageTypes.ENCRYPTED_MESSAGE`
 function useHandleOlmMessageToDevice(): (
   decryptedMessageContent: string,
   senderInfo: SenderInfo,
   messageID: string,
 ) => Promise<void> {
   const identityContext = React.useContext(IdentityClientContext);
   invariant(identityContext, 'Identity context should be set');
 
   const { identityClient, getAuthMetadata } = identityContext;
   const broadcastDeviceListUpdates = useBroadcastDeviceListUpdates();
   const reBroadcastAccountDeletion = useBroadcastAccountDeletion(
     accountDeletionBroadcastOptions,
   );
   const allPeerDevices = useSelector(getAllPeerDevices);
 
   const dispatch = useDispatch();
   const dispatchActionPromise = useDispatchActionPromise();
   const primaryDeviceRequestedLogOut = useLogOut(primaryRequestLogoutOptions);
 
   const processDMOperation = useProcessDMOperation();
 
   return React.useCallback(
     async (
       decryptedMessageContent: string,
       senderInfo: SenderInfo,
       messageID: string,
     ) => {
       const { sqliteAPI } = getConfig();
 
       const parsedMessageToDevice = JSON.parse(decryptedMessageContent);
 
       // Handle user-action messages
       if (!userActionP2PMessageValidator.is(parsedMessageToDevice)) {
         return;
       }
       const userActionMessage: UserActionP2PMessage = parsedMessageToDevice;
 
       if (
         userActionMessage.type === userActionsP2PMessageTypes.LOG_OUT_DEVICE
       ) {
         // causes log out, there is no need to remove Inbound P2P message
         void dispatchActionPromise(
           logOutActionTypes,
           primaryDeviceRequestedLogOut(),
         );
       } else if (
         userActionMessage.type ===
         userActionsP2PMessageTypes.LOG_OUT_SECONDARY_DEVICE
       ) {
         const { userID, deviceID: deviceIDToLogOut } = senderInfo;
         await removeDeviceFromDeviceList(
           identityClient,
           userID,
           deviceIDToLogOut,
         );
         await broadcastDeviceListUpdates(
           allPeerDevices.filter(deviceID => deviceID !== deviceIDToLogOut),
         );
         await sqliteAPI.removeInboundP2PMessages([messageID]);
       } else if (
         userActionMessage.type === userActionsP2PMessageTypes.DM_OPERATION
       ) {
         // inbound P2P message is removed in DBOpsHandler after processing
         await processDMOperation({
           type: dmOperationSpecificationTypes.INBOUND,
           op: userActionMessage.op,
           metadata: {
             messageID,
             senderDeviceID: senderInfo.deviceID,
           },
         });
       } else if (
         userActionMessage.type === userActionsP2PMessageTypes.ACCOUNT_DELETION
       ) {
         const { userID: thisUserID } = await getAuthMetadata();
         if (!thisUserID) {
           return;
         }
         // own devices re-broadcast account deletion to foreign peer devices
         if (senderInfo.userID === thisUserID) {
           await reBroadcastAccountDeletion();
           // we treat account deletion the same way as primary-device-requested
           // logout, no need to remove Inbound P2P message
           void dispatchActionPromise(
             logOutActionTypes,
             primaryDeviceRequestedLogOut(),
           );
         } else {
           const deleteUserUpdate: AccountDeletionUpdateInfo = {
             time: Date.now(),
             id: uuid.v4(),
             deletedUserID: senderInfo.userID,
             type: updateTypes.DELETE_ACCOUNT,
           };
           dispatch({
             type: removePeerUsersActionType,
             payload: { updatesResult: { newUpdates: [deleteUserUpdate] } },
           });
           await sqliteAPI.removeInboundP2PMessages([messageID]);
         }
       } else {
         console.warn(
           'Unsupported P2P user action message:',
           userActionMessage.type,
         );
       }
     },
     [
       allPeerDevices,
       broadcastDeviceListUpdates,
       dispatch,
       dispatchActionPromise,
       getAuthMetadata,
       identityClient,
       primaryDeviceRequestedLogOut,
       processDMOperation,
       reBroadcastAccountDeletion,
     ],
   );
 }
 
 function usePeerToPeerMessageHandler(): (
   message: PeerToPeerMessage,
   messageID: string,
 ) => Promise<void> {
   const { olmAPI, sqliteAPI } = getConfig();
 
   const identityContext = React.useContext(IdentityClientContext);
   invariant(identityContext, 'Identity context should be set');
   const { identityClient, getAuthMetadata } = identityContext;
 
   const foreignPeerDevices = useSelector(getForeignPeerDeviceIDs);
   const broadcastDeviceListUpdates = useBroadcastDeviceListUpdates();
   const getAndUpdateDeviceListsForUsers = useGetAndUpdateDeviceListsForUsers();
 
   const dispatch = useDispatch();
 
   const handleOlmMessageToDevice = useHandleOlmMessageToDevice();
   const resendPeerToPeerMessages = useResendPeerToPeerMessages();
   const { createOlmSessionsWithUser } = usePeerOlmSessionsCreatorContext();
 
+  const { showAlertToStaff } = useStaffAlert();
+
   return React.useCallback(
     async (message: PeerToPeerMessage, messageID: string) => {
       if (message.type === peerToPeerMessageTypes.OUTBOUND_SESSION_CREATION) {
         const { senderInfo, encryptedData, sessionVersion } = message;
         const { userID: senderUserID, deviceID: senderDeviceID } = senderInfo;
 
         let deviceKeys: ?DeviceOlmInboundKeys = null;
         try {
           const { keys } =
             await identityClient.getInboundKeysForUser(senderUserID);
           deviceKeys = keys[senderDeviceID];
         } catch (e) {
           console.log(getMessageForException(e));
         }
 
         if (!deviceKeys) {
           console.log(
             'Error creating inbound session with device ' +
               `${senderDeviceID}: No keys for the device, ` +
               `session version: ${sessionVersion}`,
           );
           return;
         }
 
         try {
           await olmAPI.initializeCryptoAccount();
           const result = await olmAPI.contentInboundSessionCreator(
             deviceKeys.identityKeysBlob.primaryIdentityPublicKeys,
             encryptedData,
             sessionVersion,
             false,
           );
           await resendPeerToPeerMessages(senderDeviceID);
           console.log(
             'Created inbound session with device ' +
               `${senderDeviceID}: ${result}, ` +
               `session version: ${sessionVersion}`,
           );
         } catch (e) {
           const errorMessage = getMessageForException(e) ?? '';
           if (errorMessage.includes(olmSessionErrors.alreadyCreated)) {
             console.log(
               'Received session request with lower session version from ' +
                 `${senderDeviceID}, session version: ${sessionVersion}`,
             );
           } else if (errorMessage.includes(olmSessionErrors.raceCondition)) {
             const currentDeviceID = await getContentSigningKey();
             if (hasHigherDeviceID(currentDeviceID, senderDeviceID)) {
               console.log(
                 'Race condition while creating session with ' +
                   `${senderDeviceID}, session version: ${sessionVersion}, ` +
                   `this device has a higher deviceID and the session will be kept`,
               );
             } else {
               const result = await olmAPI.contentInboundSessionCreator(
                 deviceKeys.identityKeysBlob.primaryIdentityPublicKeys,
                 encryptedData,
                 sessionVersion,
                 true,
               );
               console.log(
                 'Overwrite session with device ' +
                   `${senderDeviceID}: ${result}, ` +
                   `session version: ${sessionVersion}`,
               );
               await resendPeerToPeerMessages(senderDeviceID);
             }
           } else {
             console.log(
               'Error creating inbound session with device ' +
                 `${senderDeviceID}: ${errorMessage}, ` +
                 `session version: ${sessionVersion}`,
             );
+            showAlertToStaff(
+              'Error creating inbound session with device ',
+              `${senderDeviceID}: ${errorMessage}, ` +
+                `session version: ${sessionVersion}`,
+            );
           }
         }
       } else if (message.type === peerToPeerMessageTypes.ENCRYPTED_MESSAGE) {
         try {
           await olmAPI.initializeCryptoAccount();
           const decrypted = await olmAPI.decryptAndPersist(
             message.encryptedData,
             message.senderInfo.deviceID,
             message.senderInfo.userID,
             messageID,
           );
           console.log(
             'Decrypted message from device ' +
               `${message.senderInfo.deviceID}: ${decrypted}`,
           );
 
           try {
             await handleOlmMessageToDevice(
               decrypted,
               message.senderInfo,
               messageID,
             );
           } catch (e) {
             console.log('Failed processing Olm P2P message:', e);
           }
         } catch (e) {
           const errorMessage = getMessageForException(e) ?? '';
           if (errorMessage.includes(olmSessionErrors.invalidSessionVersion)) {
             console.log(
               'Received message decrypted with different session from ' +
                 `${message.senderInfo.deviceID}.`,
             );
             return;
           }
           console.log(
             'Error decrypting message from device ' +
               `${message.senderInfo.deviceID}: ${errorMessage}`,
           );
+          showAlertToStaff(
+            'Error decrypting message from device  ',
+            `${message.senderInfo.deviceID}: ${errorMessage}`,
+          );
 
           if (
             !errorMessage.includes(OLM_ERROR_FLAG) &&
             !errorMessage.includes(olmSessionErrors.sessionDoesNotExist)
           ) {
             throw e;
           }
 
           await createOlmSessionsWithUser(message.senderInfo.userID, [
             {
               deviceID: message.senderInfo.deviceID,
               sessionCreationOptions: { overwriteContentSession: true },
             },
           ]);
           await resendPeerToPeerMessages(message.senderInfo.deviceID);
         }
       } else if (message.type === peerToPeerMessageTypes.REFRESH_KEY_REQUEST) {
         try {
           await olmAPI.initializeCryptoAccount();
           const oneTimeKeys = await olmAPI.getOneTimeKeys(message.numberOfKeys);
           await identityClient.uploadOneTimeKeys(oneTimeKeys);
         } catch (e) {
           console.log(
             `Error uploading one-time keys: ${getMessageForException(e) ?? ''}`,
           );
         }
       } else if (message.type === peerToPeerMessageTypes.DEVICE_LIST_UPDATED) {
         try {
           const result = await verifyAndGetDeviceList(
             identityClient,
             message.userID,
             null,
           );
           if (!result.valid) {
             console.log(
               `Received invalid device list update for user ${message.userID}. Reason: ${result.reason}`,
             );
           } else {
             console.log(
               `Received valid device list update for user ${message.userID}`,
             );
           }
           await getAndUpdateDeviceListsForUsers([message.userID]);
 
           if (result.valid && message?.signedDeviceList?.rawDeviceList) {
             const receivedRawList = JSON.parse(
               message.signedDeviceList.rawDeviceList,
             );
 
             // additional check for broadcasted and Identity device
             // list equality
             const listsAreEqual = _isEqual(result.deviceList)(receivedRawList);
             console.log(
               `Identity and received device lists are ${
                 listsAreEqual ? '' : 'not'
               } equal.`,
             );
           }
         } catch (e) {
           console.log(
             `Error verifying device list for user ${message.userID}: ${e}`,
           );
         }
       } else if (
         message.type === peerToPeerMessageTypes.IDENTITY_DEVICE_LIST_UPDATED
       ) {
         try {
           const { userID } = await getAuthMetadata();
           if (!userID) {
             return;
           }
 
           await Promise.all([
             broadcastDeviceListUpdates(foreignPeerDevices),
             getAndUpdateDeviceListsForUsers([userID]),
           ]);
         } catch (e) {
           console.log(
             `Error updating device list after Identity request: ${
               getMessageForException(e) ?? 'unknown error'
             }`,
           );
         }
       } else if (message.type === peerToPeerMessageTypes.MESSAGE_PROCESSED) {
         try {
           const { deviceID, messageID: tunnelbrokerMessageID } = message;
           const clientMessageID = getClientMessageIDFromTunnelbrokerMessageID(
             tunnelbrokerMessageID,
           );
           await sqliteAPI.removeOutboundP2PMessage(clientMessageID, deviceID);
         } catch (e) {
           console.log(
             `Error removing message after processing: ${
               getMessageForException(e) ?? 'unknown error'
             }`,
           );
         }
       } else if (message.type === peerToPeerMessageTypes.BAD_DEVICE_TOKEN) {
         dispatch({
           type: invalidateTunnelbrokerDeviceTokenActionType,
           payload: {
             deviceToken: message.invalidatedToken,
           },
         });
       }
     },
     [
       broadcastDeviceListUpdates,
       createOlmSessionsWithUser,
       dispatch,
       foreignPeerDevices,
       getAndUpdateDeviceListsForUsers,
       getAuthMetadata,
       handleOlmMessageToDevice,
       identityClient,
       olmAPI,
       resendPeerToPeerMessages,
+      showAlertToStaff,
       sqliteAPI,
     ],
   );
 }
 
 export { usePeerToPeerMessageHandler, useHandleOlmMessageToDevice };